Customer Services

The Goudurix team is always there to guide you!

Shipping Cost

Shipping: Orders will be shipped out within 24-48 hrs. Shipping cost is calculated with regards to the total amount of the order.

Shipping costs apply for Canada and the U.S.A. Some restrictions may apply for certain States, provinces or remote areas depending on weight, box dimension or product.

We will contact you if extra fees applies to your invoice.

Canada

FROM $	TO $	Shipping Cost
0.00$	49.99$	14$ CA
50.00$	99.99$	16$ CA
100.00$	et plus	18$ CA

Shipping to U.S. and Internationally

FROM $	TO $	Shipping Cost
0.00$	49.99$	14$ USD
50.00$	99.99$	16$ USD
100.00$	et plus	18$ USD

In Canada and in the U.S. : Goudurix mainly uses FedEx, Purolator and UPS couriers.

Quebec and Ontario: 1 -2 days
Maritime Provinces: 2-3 days
Western Provinces: 3-5 days
Northwest Territories and Yukon: 7-10 days (Canada Post)
U.S. : 2-5 days (UPS)

For Express Deliveries : Additional costs may apply please contact us.

Please note that some items have special delivery charges. For example the balance family (wire, balance ball, rolla bollas, unicycles, stilts).

The special delivery charges are mentioned in the description of the product or communicated at the time of purchase.

Please contact us for any additional informations.

Store Opening Hours

🎪 The store is open Monday to Thursday from 12pm to 4pm or by appointment: [email protected].

Methods of Payment

Orders are payable in Canadian or U.S. dollars.

Accepted Payment Methods

Visa, MasterCard
Cash at the store or if the order is place by email and pick-up at our store

Security

For security purposes, all on-line transactions are encrypted.

Returns and exchanges

Goudurix guarantees all of its products for a period of 30 days after purchase against material or manufacturing defects. Our guarantee does not include damages resulting from use, accident, abuse or negligence. All damaged products must be returned to our warehouse.

Shipping costs are non-refundable.

We ask that you first contact us to receive an authorization number enabling you to return the product.