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Customer Services

Check out the conditions listed below, and start shopping !

Conditions of sale:

Accepted Payment Methods

 Orders are payable in Canadian or U.S. currency.

  • Visa, MasterCard
  • Cash, if order is place by email and pick-up at our facility


* For security purposes, all on-line transactions are encripted with a minimum of 128 bits.

Returns and exchanges

Goudurix guarantees all of its products for a period of 30 days after purchase against material or manufacturing defects. Our guarantee does not include damages resulting from use, accident, abuse or negligence. All damaged products must be returned to our warehouse.  

Shipping costs are non-refundable. 

We ask that you first contact us to receive an authorization number enabling you to return the product.

Shipping Cost

Shipping: Orders will be shipped out within 48-72 hrs. Shipping cost is calculated with regards to the total amount of the order.

Shipping costs apply for Canada and the U.S.A. Some restrictions may apply for certain States, provinces or remote areas depending on weight, box dimension or product.

We will contact you if extra fees applies to your invoice

FROM $TO $Shipping Cost
0.00$ 49.99$ 12.00$
50.00$ 99.99$ 14.00$
100.00$ AND OVER 16.00$
  • In Canada and in the U.S., our preferred means of transportation is Canada Post (Packages should arrive between 2-9 days)
  • For Express deliveries, please contact us directly.
  • Please take note this does not apply to any products within the balance line. (Tight Wire, Balance Balls, Rolla Bollas, Unicycles, Stilts)
  • To receive shipping details on the balance line, please contact us at 1-800-355-2850 or 514-722-3123

To Contact Us

Customer Service
Service Toll free:
Tel: (514) 722-3123
Fax: (514) 722-3598
Email: [email protected]
Mailing address:
10581 Louis H Lafontaine
Montréal (Québec) Canada
H1J 2E8